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Frequently Asked Questions

Domestic is 2-5 days. For international orders to Europe, 5-10 days. For all other destinations, shipoping can take up to 3 weeks.

To learn more about our shipping policy, go here.

If you are not 100% satisfied with your purchase from Pudgy Penguins, you can return your qualifying item(s) for a full refund within 365 days of purchase. Returns must be unworn with the original tags attached (including the security tag, if applicable) and with the original packaging; returned merchandise that does not satisfy these requirements may not qualify for a refund. You will also need to have proof of purchase. 

To learn more about our return policy, go here.

You must return the original item in its original condition and original packaging within fourteen (14) days of the date of your exchange using the return label provided to you. You will receive any refund owed to you once we receive the returned original item. If the original item is not received within fourteen (14) days, we will charge your original payment method or default payment method (if original method is unavailable) for the cost of the original item (less any refund owed to you if the replacement item costs less).

To learn more about our exchange policy, go here.


Pudgy Penguins ships anywhere in the United States, and to all US territories and military addresses. At check out, you will typically see multiple shipping options with estimated delivery dates, so you can pick the option that works best for you. Please note some items are ineligible for expedited shipping, these items will be marked as such.

Expedited shipping also is not available for shipments outside the continental United States; please allow additional time for your order to arrive to these locations.

 Domestic shipping

 3-5 business days after processing

 International UK shipping

 7-10 business days after processing

Rest of the world shipping

Up to 3 weeks depending on region


Orders to P.O. boxes, US territories or military addresses will ship via United States Postal Service (USPS). All delivery dates are subject to order cut-off times and carrier delays.

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